Customer Services

We make every effort to deliver orders within the advertised time frames. However, these are estimates only. Due to industrial action, adverse weather condition and factors beyond our control, there may occasionally be longer delivery times.

Placing orders: Orders can be placed on the website, by email, or by telephoning one of our friendly Babyblooms sales representatives.

Place of delivery: We recommend that your delivery address should be the recipient's home address and NOT the maternity unit because the duration of a typical hospital stay can vary considerably.

UK Express Delivery: Is available for most UK deliveries at a cost of £7.95. Orders placed before 3:00pm Mon-Fri will be delivered within 1-2 working days (working days are Mon-Fri excluding bank holidays).

UK Standard Delivery: which takes 3-5 working days, is charged at £4.95 (Working days are Mon-Fri excluding bank holidays).

Saturday Delivery: is available for most UK deliveries for orders placed by 3pm on Friday at a cost of £14.

In remote areas of the UK, delivery times may vary and next day services may not be possible. If you need confirmation of delivery times, or have any other concerns, please call us. Babyblooms reserves the right to use alternative delivery service providers and couriers that meet our guarantees.

PLEASE NOTE: Items dispatched from our Third Party Partners will be delivered separately from Babyblooms products- there is no guarantee that delivery will be on the same day. Please see item description for detailed information.

If for any reason you are unhappy with any aspect of your order, please contact us in writing at info@babyblooms.co.uk or telephone our customer services team. This does not affect your statutory rights.