Customer Services

Placing orders
Orders can be placed on the web site, by email or by telephoning one of our friendly Babyblooms sales representatives.

Place of delivery
We recommend that your delivery address should be the recipient’s home address and NOT the maternity unit because the duration of a typical hospital stay can vary considerably.   
In the event of extreme weather conditions delivery times cannot be guaranteed

PLEASE NOTE: During the current Coronavirus Pandemic we will be working closely with our delivery partners and will use our best endeavours to deliver your orders and gifts in line with our published timescales. However, these are unprecedented circumstances and we cannot currently offer guaranteed next day delivery.  The advertised expected delivery times are for guidance purposes and are not guaranteed.

UK Express Delivery is available for most UK deliveries, at a cost of £5.95.
Orders placed before 3.00pm Mon-Fri will be delivered within 1-2 working days (working days are Mon-Fri excluding bank holidays).

UK Standard Delivery which takes 3-5 working days is charged at £3.95 (working days are mon-fri excluding bank holidays).

If you need delivery on a specific day please call us. In remote areas of the UK delivery times may vary and next day service may not be possible. If you need confirmation of delivery times or have any other concerns please call us. Babyblooms reserves the right to use alternative delivery service providers and couriers that meet our delivery guarantees.

International delivery  - Due to the latest information regarding the Coronavirus Pandemic, we are NOT able to offer international and europeans deliveries.   We can only deliver within the UK

Babyblooms uses a service that provides an international track and trace facility. Orders sent within Western Europe take 5-7 working days to deliver at a cost of £10.50.

During the current Coronavirus Pandemic we are unable to guarantee international deliveries and are unable to send gifts outside of Western Europe

Orders sent to Eastern Europe and the rest of the world will take 7-12 working days to deliver at a cost of £20.00.   (Please note for overseas deliveries this is an approximate delivery time, some of the deliveries will be quicker and some may take longer depending on the destination country)

Order Tracking

Orders sent to destinations within Western Europe will take 5-7 days.  On the day of delivery your tracking number can be used to verify delivery. Babyblooms standard delivery is via DPD and can be tracked by visiting  Our Next Working Day delivery service is also via DPD.

Orders sent to The Highlands and Islands of Scotland, Channel Islands and Northern Ireland may be sent using Royal Mail Special Delivery, which are trackable at If you place your order by phone, Babyblooms will retain the tracking number and you may contact us should you have any questions regarding delivery.

If for any reason you are unhappy with any aspect of your order please contact us in writing at or telephone our customer service team. This does not affect your statutory rights.


Contact information

Babyblooms Ltd
Dean & Chapter Farm, Wapley Road, Codrington, Bristol, BS37 6RY,

Tel: 01454 272474 (for international callers +44 1454 272 474)



Babyblooms Ltd. is registered in England and Wales with company number 5411354.

Our registered address -

37 Great Pulteney Street
BA2 4DA.